Privacy Policy

Unless stated otherwise, “NavGo”, “we”, “us” or “our” as used in this Policy refers to Corevia Yazılım Ticaret Limited Şirketi.

This Policy covers the personal data processing activities carried out within the NavGo App and Services.

Third party services linked to by NavGo or used within the App may have their own privacy policies and data processing practices.

Data processing activities carried out independently by these third parties may be subject to their own privacy policies.

Depending on how you use NavGo and which features you use, the following categories of personal data may be processed.

3.1. Account and Identity Information

Under NavGo's passwordless email verification system, verification codes and related technical records may be temporarily processed to provide access to your account.

3.2. Location Data

Your device's location information may be processed so that NavGo's navigation and driver assistance features can be provided.

NavGo does not store on its own servers the instantaneous location data obtained from the device during navigation and driving.

Location information is processed in real time for the purpose of operating the relevant navigation and driving features.

3.3. Background Location

For NavGo to provide uninterrupted navigation and driver assistance features, it may be necessary to access location information while the App is in the background or the device screen is off, in cases where the user is actively using the relevant feature.

Instantaneous location information accessed in the background is likewise not stored on NavGo's servers.

Users can change or remove location and background location permissions at any time from their device's operating system settings.

Removing location permission may cause NavGo's navigation and location based driving features to stop working, in part or in full.

During guided navigation and during free driving or routeless use, NavGo may process, in real time on the device, the location and movement data necessary to provide the Services.

The purpose of this processing is to provide navigation and driver assistance features suited to the user's current driving situation.

The user's instantaneous location history obtained during navigation or free driving is not stored on NavGo's servers.

NavGo may allow users to report certain road and traffic conditions while travelling.

Where a user manually creates a road or traffic report, the location information associated with that report is part of the report itself. This information may be processed to show other users the location of the relevant road event.

This does not mean that NavGo stores the user's continuous location history.

NavGo aims to avoid unnecessarily disclosing personal information when showing user reports to other users.

Certain technical information may be processed when you use NavGo, in order to operate the Services and maintain their security.

This data may be used to ensure the App works correctly across different devices, to prevent misuse, and to resolve technical issues.

Certain usage information may be processed, to the extent necessary, to understand how NavGo is used and to improve the Services.

This information may be evaluated, where possible, in an aggregated form or in a form that does not directly identify the user.

If you use a paid service such as NavGo Prime or NavGo Truck Pro, certain information related to your subscription may be processed.

For purchases made through the Apple App Store or Google Play, the payment transaction is carried out by the relevant platform.

NavGo does not receive or store your full card number, security code (CVV/CVC) or similar payment card details for purchases made through app stores.

This data is used to respond to user requests and to resolve technical issues.

Personal data is processed on the legal bases available under KVKK, depending on the relevant processing activity.

Where processing is based on explicit consent, the user has the right to withdraw that consent under applicable legislation.

For processing relating to users located in the European Economic Area, appropriate legal bases such as performance of a contract, legal obligation, legitimate interest or consent are relied on under the GDPR to the extent applicable.

Access to location data is subject to the permissions managed by your device's operating system.

NavGo may request location permission, to the extent supported by your device, at the moment it is needed for the relevant feature to function.

Changing these permissions may cause some NavGo features to stop working, in part or in full.

NavGo may make use of certain third party technology providers in order to deliver the Services.

NavGo's map and navigation infrastructure may make use of third party map and navigation technologies.

Third party service providers may have their own privacy policies and data processing practices.

NavGo intends to rely on third party services only to the extent necessary to provide the Services.

NavGo does not sell personal data to third parties.

Sharing of personal data is limited to the data necessary to provide the relevant service or fulfil the relevant legal obligation.

Some of the technology, map, app store, cloud or infrastructure providers used by NavGo may have systems located outside Türkiye.

For this reason, certain personal data may be processed abroad when the relevant services are used.

Where personal data needs to be transferred abroad, NavGo takes into account the transfer mechanisms and safeguards provided for under applicable data protection legislation.

Where personal data within the European Economic Area is transferred outside the region, adequacy decisions, standard contractual clauses or other appropriate data transfer mechanisms may be relied on under the GDPR to the extent applicable.

NavGo retains personal data for as long as necessary for the purpose for which it is processed, and in accordance with applicable legal retention obligations.

Instantaneous GPS location history obtained during navigation and driving is not stored on NavGo's servers.

The location associated with a road or traffic report that a user has voluntarily created may, however, be retained as part of the report data for as long as necessary to display the report.

Once the purpose of retention has ended and no other legal basis requires the data to be kept, personal data is deleted, destroyed or anonymized in accordance with applicable legislation.

These measures may include access controls, secure communication methods, authorization mechanisms and security logs, appropriate to the nature of the data and current technological conditions.

That said, no method of data transmission or storage over the internet can be guaranteed to be completely secure.

Requests relating to these rights may be submitted to Corevia Yazılım Ticaret Limited Şirketi at info@navgo.co or through other methods provided for under applicable legislation.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Users may request deletion of their NavGo account.

Account deletion may be initiated through the account management feature within the App or through other application methods provided by NavGo.

Following an account deletion request, personal data that is no longer necessary for use of the relevant account is deleted, destroyed or anonymized in accordance with applicable legislation.

Deleting an account may not automatically cancel an ongoing subscription through the Apple App Store or Google Play. Active subscriptions must be managed separately through the subscription management of the relevant app store.

NavGo may anonymize or aggregate personal data using applicable methods for statistical evaluation, product development and improvement of the Services.

Where data is irreversibly anonymized such that it can no longer be associated with the data subject, that information may lose its character as personal data.

NavGo is primarily a Service intended for motor vehicle drivers and navigation users.

Any age restriction on the App is determined taking into account app store ratings and applicable legislation in the countries where it is offered.

If you believe that NavGo has unlawfully processed a child's personal data, you can contact us at info@navgo.co.

NavGo may be offered in different countries, and data protection legislation may vary from country to country.

NavGo may modify certain features of the App or its data processing methods in specific countries to comply with local legislation.

Mandatory local data protection rights applicable to users are not eliminated by this Policy.

NavGo may update this Privacy Policy over time due to changes to the Services, new features, technological developments, or changes in legislation.

The current Policy is published on the NavGo website and/or the App.

For changes that materially affect users' rights or the way personal data is processed, users are informed through appropriate means where required by applicable legislation.

The “Last Updated” date at the top of the Policy indicates when the Policy was most recently changed.

You can contact us about this Privacy Policy, your personal data, or your data protection rights.

For requests relating to your personal data, additional information may be requested, to the extent permitted by applicable legislation, in order to verify that the request comes from the correct person.